Legal

Privacy Policy

Last updated: March 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, claim a listing, submit a quote request, or contact us for support.

Personal information we may collect includes: name, email address, phone number, business name, DOT number, billing information, and any other information you choose to provide.

We also collect information automatically when you use our services, including log data (IP address, browser type, pages visited), device information, and cookies.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send transactional and promotional communications, respond to comments and questions, and monitor and analyze usage trends.

For moving companies, we use your business information to display your listing to potential customers searching for movers in your area.

For customers, we use your contact information to connect you with moving companies and send you relevant quotes and information about your move.

3. Information Sharing

We do not sell your personal information to third parties.

When you submit a quote request, your contact information is shared with the moving companies you select. By submitting a request, you consent to being contacted by those companies.

We may share information with service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

We may disclose information if required by law or if we believe disclosure is necessary to protect our rights or the safety of our users.

4. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our service may not function properly.

We use Google Analytics and Google AdSense, which may set their own cookies. Please refer to Google's privacy policy for more information on how they use data.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Your account is protected by a password and we use industry-standard SSL encryption for data transmission.

However, no security system is impenetrable and we cannot guarantee the security of our systems 100%.

6. Your Rights

You may update or correct information about yourself by logging into your account or contacting us. You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages.

If you are a resident of California or the European Economic Area, you may have additional rights regarding your personal information. Please contact us for more information.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@movingcosts.com.